Previous HOA Board Errors And How To Rectify Them

Board members oversee major decisions in a homeowner’s association (HOA), ensuring that procedures, budgets, and governing documents are adhered to and followed adequately. No matter how robust the vetting process is, there is always a chance that some board members will overlook mandated procedures. When these mistakes are apparent, it is recommended that fellow board members speak up and make corrections. However, some HOA board errors are not immediately recognized.

As a new group of board of directors takes over, they should review the previous board’s decisions, identifying errors which need to be fixed promptly. Here are six recommendations for fixing HOA board errors.

1. Research.
   Any time a mistake is identified, it’s recommended that board members run an audit. This is a great time to connect with your management company or seek the assistance of one. Interviewing former board members to gain an understanding of why a particular decision was made could also uncover valuable details for future insight.
2. Review Governing Documents.
   Once the board has an understanding of an error, why it occurred, and how it impacts the community, it is best to review the HOA’s governing documents. The governing documents outline how decisions should be made, along with the do’s and don’ts of running the association. If the decision was against the law or did not follow the governing documents, it’s wise to consult a legal expert, determining what steps to take next.
3. Remember Your Responsibilities.
   As a board member, you make a promise to make decisions in the best interest of the community members. This fiduciary responsibility should not be taken lightly and should be at the forefront of the decision-making process.
4. Communicate with Association Members.
   Communication is valuable in all relationships. The earlier you communicate with association members, the more they will trust your decisions, guidance, and reasoning in making changes that impact their lives. Open communication also allows board members to see what type of pushback or negative feelings community members may have.
5. Put a Positive Spin on it.
   In any association communication, positivity could go a long way. Before presenting new information, brainstorm the benefits to the community with the board. When you can show community members the long-term benefits, they won’t be quick to focus on any short-term inconveniences.
6. Hold a Community Meeting.
   One way to communicate openly with association members is at a community meeting. Meetings give members a chance to voice concerns and ask questions in an open forum.

If your HOA is seeking assistance with fixing board errors or property management, contact AR Management today!